Shipping policy

We offer secure and reliable shipping to ensure your urn arrives safely and on time. Free shipping is available for orders above a certain threshold, which can be found at checkout or in the website banner. Below are our shipping details:

• Processing Time: Orders are processed within 2-3 business days, and customized products may require additional processing time.
• Shipping Method: We offer standard shipping (3-5 business days domestic US) via reliable carriers, ensuring safe and timely delivery.
• Estimated Delivery Times:
  • Standard Shipping: 3-5 business days (domestic US)
    
  • International Shipping: Varies by destination; estimated 7-14 business days
• Tracking Information: Once your order ships, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
• Shipping Costs: Shipping fees are calculated at checkout based on weight, destination, and selected shipping speed.
• Damaged or Lost Shipments: If your package is lost or arrives damaged, please contact us immediately so we can resolve the issue.
• Delays Beyond Our Control: We are not responsible for shipping delays caused by weather, carrier disruptions, customs inspections, or other unforeseen circumstances. However, if a significant delay occurs, we will notify you as soon as possible with updates on your order status.
• Returns & Exchanges: For information on returning an order, please refer to our Return & Refund Policy.

For any shipping-related questions, please contact us at info@americurn.com.