The On-Time Promise

Order a Memorial Today Get it on Tuesday. Guaranteed.

25,000+ Families Served

Order by 1 PM Eastern on a business day and your memorial ships the same day, engraving included. You see your delivery date at checkout, before you pay.

The On-Time Promise

Their Memorial Will Arrive on Time.

If your order doesn't arrive by the delivery date promised at checkout, contact us. We will refund your entire order in full, and you keep it. That's how confident we are.

Read the Full Shipping Policy

What the Promise Covers

Every shipping speed, from free economy to next-day air.

Engraved orders too. Engraving is included in same-day dispatch.

The promised date is the delivery date you see at checkout, before you pay.

How We Can Promise This

The inventory, the engraving, and the shipping are all in-house, in one building in Richmond, Virginia. No third party ever touches your order.

  1. Order by 1 PM Eastern on a business day You choose your shipping speed at checkout, from free economy to next-day air, and you see your delivery date before you pay.
  2. Engraved in-house, the same day All customization is done in-house by our own team, on our own machines. We review every name, date, and message before it's engraved. An urn being engraved on our machine in the Richmond workshop
  3. Inspected and packed by hand A real person inspects the finished engraving and approves it. Only then is it packed by hand, to arrive safely. A staff member inspecting and approving a finished memorial before it's packed
  4. Picked up by UPS the same day Fully tracked from the moment it leaves our workshop, so you always know where it is.
  5. Delivered on time, at your door By the date promised at checkout. That date is what we guarantee.

A Memorial That Feels Like Them

A deep selection at every budget, all backed by the same guarantees.